YOUR FULL-SERVICE IT PARTNER
Dedicated IT specialists. Super helpful.
Your assigned tech will work on-site regularly at your facility.
A supervisor will meet with you once a year to assess your network and tech to ensure you are getting proper care and attention.
We'll monitor your system remotely 24/7. This allows us to identify and resolve many issues before you are aware of them.
Get expert assistance 365 days a year, anytime you need us. When you have an issue we’ll address it within two hours (our average response time is 45 minutes).
No one knows everything, not even our specialists. If a tech gets stuck, we’ll get the entire team on the problem. With over 100 years cumulative experience there’s never a problem we can’t handle.
Our easy-to-use ticketing system allows you to track the progress of your issue.
We work together on complicated issues, so you get a whole team of experts.
Your network connects people, supports applications and makes all the services you offer available at the touch of a button. Let us plan, design, and implement the best network for your organization.
Don't risk the danger of unauthorized access, misuse, malfunctions or improper disclosures from a weak infrastructure. We'll work with you to build the best defense for your system so that you can work worry-free.
You may need us on-site or remotely, either way we offer 24/7/365 on-demand support. Our team is here to help.
Every building has physical nuances and each business has unique needs; a cookie-cutter network structure cannot address all those differences. H-Wire can design any configuration to increase your productivity.